ERROR-399
Curtis Chau
Updated: April 22, 2026
Description:
This error indicates that an internal error occurred during the encryption execution.
Troubleshoot:
Send the PDF and parameters to the team at support@ironsoftware.com, and we'll log the issue and work towards a solution.
Technical Writer
Curtis Chau holds a Bachelor’s degree in Computer Science (Carleton University) and specializes in front-end development with expertise in Node.js, TypeScript, JavaScript, and React. Passionate about crafting intuitive and aesthetically pleasing user interfaces, Curtis enjoys working with modern frameworks and creating well-structured, visually appealing manuals.
