COMPANY NEWS

Iron Software Launches Slack Channel

Updated September 18, 2022
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We are introducing an Iron Software Slack Channel to help our community keep in touch, exchange ideas and make the most of products they already own.

We have put together a helpful guide below on how you can use this channel, and what you can expect from us.

Please note - This is a supplementary, public support channel. For confidential/one-to-one support you can still join us on web chat. We will have Iron Software team member’s checking in here regularly.

This will be a place where everyone can feel welcome. By joining, you agree to follow some simple guidelines to maintain a safe, helpful and friendly community for everyone. We’ve put these together here.

What you can expect from us:

  1. Our team members will answer your questions or comments within 24 hours
  2. We’ll share opportunities where you can ‘upvote’ on new features
  3. There will be product-specific channels to amplify your voice and help you manage questions and find helpful resources
  4. We will be posting product updates regularly
  5. We’ll share [free] educational resources here
  6. We’ll do our best to monitor the channel for any unsafe or inappropriate behavior, but you can also report it here.
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