Support & Product Update Extensions

for Current IronWord License Holders

If you have an Iron Suite license, view extension options here

Want to extend support & product update coverage for an existing license?

Valid coverage provides access to product updates, security feature upgrades, and support from our engineering team. Purchase a 5 Year Package and Save Over 77% (vs. 1 Year Only).

Ongoing Support
& Product Updates

Price per year

  • Lite $374 USD Buy
  • Plus $749 USD Buy
  • Professional $1,499 USD Buy

1 Year Only

One-time purchase

  • Lite $499 USD Buy
  • Plus $999 USD Buy
  • Professional $1,999 USD Buy

5 Year Package

One-time purchase

  • Lite $749 USD Buy
  • Plus $1,499 USD Buy
  • Professional $2,999 USD Buy

Don't see your existing license listed?

Legacy license holders, please note that the extensions above reflect our current license structure.
Contact us to request information on the correct extension for your legacy license.

Please Note: Upgrade prices are based on the difference between your existing license and the new upgrade level + $100 USD upgrade fee. If you purchase the incorrect extension for your existing license coverage, we may need to request a change to your order.

Need to upgrade an existing license type?

View upgrade options here

Need to buy a new license?

Licenses start from $749

Need help pricing your project? Our sales team would be glad to help you.

Contact us

Licensing FAQs


    Can I talk to the sales team about the best license choice for my needs?

    • Schedule a Call: You can schedule a time to speak with one of our sales representatives. Please be sure to leave an email address to enable our support team to reply to your request. You can also call 24/7 to leave a message at +1 (312) 500-3060.
    • Live Chat: You can chat online with a representative as well. The team covers global time zones, available 24 hours, Monday to Friday. If we’re not online, please send us a message and your ticket will be answered via email.

    What is included in license coverage?

    • Perpetual Licensing: Every team license is a one-time purchase with no renewal fees.
    • Free Support & Product Updates: Every team license includes one free year of product updates & technical support services directly from the team that built the product.
    • Extensions can be purchased at any time.
    • Immediate Licenses: The number of singular license key use cases. Redistributable projects require additional SaaS & OEM coverage.

    What do developers, locations & projects mean?

    • License Coverage: Coverage is based on the number of developers, organization locations, and projects, as defined below.
    • Developers: The number of individuals using a license key.
    • Locations: The number of offices the purchasing company has, regardless of developer location.
    • Projects: The number of singular license key use cases. Redistributable projects require additional SaaS & OEM coverage.

    When is redistribution coverage required?

    • Royalty-free Redistribution is required where an Iron product is inside a product you distributable or sell (software package, app, executable, etc.
    • SaaS or subscription services require Royalty-free Redistribution coverage.
    • Royalty-free Redistribution also extends location coverage to unlimited locations.
    • Learn more:

    Can I try the product before purchasing a license?

    Can I get support during the trial period?

    • Yes! Receive full support while on a trial - it's something we do that our competitors don't. You can also review our Support Policy.

    How will I receive my license key?

    How to add the license key to my project?

    • Instructions on adding a Live Deployment and Trial licenses keys can be found in the license keys How-To Guide.

What payment methods are available?

Who do Iron Software use to process online orders?

Can I get a quote, purchase order, or invoice?

How can I remove tax from my order?

Does Iron Software offer a money-back guarantee?

  • All licenses are backed by a 30-day money-back guarantee.

Can I get a discount if I buy multiple product licenses?

  • Get 9 for the Price of 2: We are proud to offer the Iron Suite, all 9 Iron Software products for the price of 2. Save 77% with the complete .NET suite for your office.

Can I purchase a license through my preferred reseller?

  • Purchase from a Reseller: Iron teams up with reseller partners all over the globe. If you wish to work with your preferred reseller, please contact us, and we'll be happy to support you. For a list of our current resellers, please see here.
  • Are you a Reseller?: Please get in touch to partner with Iron Software.

    What are my Support & Product Update options?

    • Technical Support & Product Updates: One year of Product Support & Updates is automatically included with all new license purchases. After that, it automatically renews yearly. Alternatively you can purchase a 5-year Support & Updates option which is a one-time, non-renewing purchase. You can always extend it later, when needed.
    • Support & Product Update Extensions: You can extend your license’s Support & Product Updates coverage at any time. Extend to uninterrupted coverage to access essential product updates, security feature updates, and support from our engineering team.

    What is the difference between a license upgrade and a Product Support & Updates Renewal?

    • Product Support & Update Renewal: Extends coverage for your existing license.
    • License Level Upgrade: Increases the number of developers, locations and projects you are covered for. Your Product Support & Updates coverage will be extended for free from the date of purchase.
    • Suite Upgrade: Upgrade to an Iron Suite to unlock all 7 products. Your Product Support & Updates coverage will be extended for free from the date of purchase.
    • Royalty-free Redistribution Add-On: Required for distributed software and SaaS services.

    Can I extend my Support & Product Updates coverage?

    • Extensions: May be purchased at any time.
    • License Add-Ons: Add-ons can be purchased at any time.

    Can I join the mailing list to be notified about product updates?

    How can I manage my Support & Product Updates subscription?

    Can I upgrade my license level?

    • License Upgrades: Whether your team has grown or your project needs have changed, you can upgrade your license at any time. Upgrade after purchase and pay only the difference in license price + $100 USD upgrade fee. Your Support & Product Updates coverage will be extended from the date of purchase. Contact us to upgrade.
    • Add Royalty-free Redistribution Coverage: You can add Royalty-Free Redistribution to existing licenses. Coverage is required for packaged software products, SaaS, and OEM.

    Can I upgrade my existing license to an Iron Suite license?

    • Upgrades can be purchased at any time.