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Providing detailed information upfront helps them diagnose the issue faster and get you to a solution with fewer follow-ups.
Ticket details
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What gets a ticket solved faster
What Helps Us Resolve Your Ticket Faster
Exact version number
Tell us the version you're using.
Reproducible code
Share a small code sample that shows the issue.
Input file
Attach the file that causes the issue, especially for PDF or OCR problems.
Full stack trace
Include the complete error and stack trace.
Environment
Tell us where it happens, such as local, server, Docker, or cloud.
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